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Our products are not affected by the recent recall! All our products are safe for your pet!
Our hearts go out to the pet owners who are dealing with this tragic event. If you think that your dog or cat has consumed any of the foods listed on the recall list, be sure to contact your veterinarian immediately. To reach the list of pet foods that are recalled go to the following website: http://www.menufoods.com/recall/ If you are looking for an alternative to the recall foods, please review our website to learn more about Beaverdam Premium Pet Foods and the healthy ingredients that make up this premium pet food.
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Returns Yourpetfoodstore.com wants you to be 100% satisfied with your purchase. We offer a 100% satisfaction guarantee with a money back guarantee. Have confidence in ordering fromYourpetfoodstore.com. If you are dissatisfied with any product, simply save the unused portion, together with the proof of purchase and call us. We will gladly replace the product or refund your money. Shipping Yourpetfoodstore.com will normally ship all in stock items within 5 business days from the time your order is received. Orders are usually shipped via UPS and actual delivery time will vary according to your UPS Zone. In most cases it averages 5 to 10 business days from the day that the order was placed. Any item that is "out of stock" will be backordered and will be shipped immediately upon its arrival in the warehouse. Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, and out of stock items may take longer. If you are requesting a rush order and require delivery before times indicated, please e-mail for current shipping times. Shipping and handling charges are based on merchandise totals BEFORE any discounts. Damaged product? In the event that you receive damaged product, please contact support@yourpetfoodstore.com within 5 business days after receiving your package. Please retain all packaging material. Let us know which item(s) was damaged, and we will ship you a replacement at no charge or refund your credit card for that item and applicable shipping charges. Backorders In rare instances an item may be backordered after you have placed an order with us, we will notify you within 48 hours of the order and find the best resolution for the order. Cancellations Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 24 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please e-mail support@yourpetfoodstore.com to cancel an order.
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